Legal notice
Company information
Trading name: Lovi Website: mylovi.com Business address: 354 Guelph St, Georgetown ON L7G 4B5, Canada Email: hello@mylovi.com Phone: 1 (800) 923-9742
Country of operation
Lovi is operated from Canada and sells to customers in the United Kingdom.
Here you go — this is your Legal Notice (sometimes called "Impressum" or "Company Information"), the page that identifies who's actually behind the store. UK distance-selling rules require this info to be clearly available before a customer buys.
Legal Notice
Company information
Trading name: Lovi Website: mylovi.com Business address: 354 Guelph St, Georgetown ON L7G 4B5, Canada Email: hello@mylovi.com Phone: 1 (800) 923-9742
Country of operation
Lovi is operated from Canada and sells to customers in the United Kingdom.
VAT
UK VAT is charged at checkout on orders shipped to the United Kingdom where applicable, in accordance with HMRC rules for overseas sellers.
[Once you have your VAT number, add: UK VAT number: GB XXXXXXXXX]
Consumer rights
Customers in the United Kingdom are protected by:
- The Consumer Rights Act 2015
- The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- UK GDPR and the Data Protection Act 2018
See our Refund Policy, Terms of Service, and Privacy Policy for full details on your rights.
Dispute resolution
If you have a complaint, please contact us first at hello@mylovi.com — we aim to respond within 2 business days and resolve most issues quickly.
If we can't resolve your complaint, UK consumers may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr (although limited post-Brexit, it remains available for cross-border claims).
Governing law
These notices and any related dealings are governed by the laws of England and Wales for customers resident in the UK, without affecting your statutory rights in your country of residence.